Pharmacy First: Sore Throat

What Is a Sore Throat?

A sore throat is usually caused by a viral infection and often clears up on its own within a week. Under the free NHS Pharmacy First service, our pharmacist can assess your symptoms and determine whether treatment is needed, without a GP appointment.

Am I Eligible?

This pathway is available for patients aged 5 and over. Our pharmacist will check your symptoms against the NHS clinical criteria at the start of the consultation to confirm you're suitable for the service.

What Happens at the Consultation?

Our pharmacist will ask about your symptoms and how long you've had them, and check for any signs that need referring to a GP. Most consultations take around 15 minutes and can be done on a walk-in basis or by appointment.

What Treatment Might Be Offered?

Depending on your symptoms, our pharmacist may recommend pain relief and self-care advice, or — where clinically appropriate — a short course of antibiotics issued directly under the Pharmacy First patient group direction, without needing a separate GP prescription.

When Should I See a GP Instead?

If you have severe symptoms, difficulty swallowing or breathing, or symptoms that don't improve or keep coming back, our pharmacist will refer you on to your GP or another appropriate service.

Frequently Asked Questions

Is Pharmacy First free?

Yes, Pharmacy First is a free NHS service. Usual prescription charges may apply to any medicine issued.

Do I need to be registered with a GP?

You don't need to be registered with our pharmacy, but you do need to be registered with a GP practice in England to access the service.

Will antibiotics always be given?

No — antibiotics are only issued where clinically appropriate. Most sore throats are viral and settle with pain relief alone.